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    hayz23's Avatar
    hayz23 Posts: 2, Reputation: 1
    New Member
     
    #1

    Apr 28, 2008, 07:45 AM
    Customer service
    How can u be a very customer service representative?

    What are the FAQ ON customer service?
    Curlyben's Avatar
    Curlyben Posts: 18,514, Reputation: 1860
    BossMan
     
    #2

    Apr 28, 2008, 07:59 AM
    First rule: Treat everyone how you would expect to be treated.
    After all we are all human and a pleasant attitude achieves more than a belligerent one.
    twinkiedooter's Avatar
    twinkiedooter Posts: 12,172, Reputation: 1054
    Uber Member
     
    #3

    May 22, 2008, 02:23 PM
    Listen to what the customer has to say for starters and don't interrupt. Wait until they are finished speaking. If they have a problem, try to solve it for them. If they have a complaint, be polite and try and help them with the complaint.
    ttara81's Avatar
    ttara81 Posts: 161, Reputation: 9
    Junior Member
     
    #4

    Jun 30, 2008, 08:51 PM
    NEVER be rude to a customer! No matter how much they fuss at you or what name they call you... always present a positive attitude with a smile!

    Always remember... the customer signs your paycheck. Without them, you may not have a job!

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