Dear Mina,
If that is since it was installed, you have set up the firewall incorrectly.
If it worked fine first, you most probably have recently changed or added to the firewall settings.
If you can't find what you did wrong : de-install the software completely including the settings.
Than reinstall it again, and set it up again. That should do the trick!
Success!
As always : if you require more info, please let me know. If this solves your problem, please rate the answer provided! Feed back is always appreciated!
;)
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