Our company has sent out "free" $15.00 gift cards for a dinner promotion to A lot of people. Now, customers are trying to use them at lunch when I am working and we CAN'T take them. Believe me, I so wish we could because there are at least four times per server per day when people are trying to use them and get mad at us because we can't. So, here comes the bad tip again. Plus, when dinner does start at 3:00 and I'm still there - customers are tipping out on the bill with the $15.00 taken off. These are gift cards, and the $15.00 is not voided off our sales. We still get taxed on the total amount, AND tip out 2% of TOTAL sales to the host staff, AND 1-2% to the food runner AND 1% to the bartender on our TOTAL sales! So, when you don't tip at all - you are costing ME money to wait on you. I "luckily" can count on two hands the amount of times I have been "stiffed" in my 20 years of serving - but, with these promo's I am hearing a lot more server's complaining. Please, if you have any issues with the food, let us know, we really don't want our tip affected by what we have no control over. Our managers do want to take care of you at the time it happens. Not, a few days later in an email. Okay, thank you for letting me vent. I also have a college education and started working as a graphic designer. Then, I fell in love, got married, had babies, wanted to spend more time with the family without jeapordizing our income greatly and became a server. I am pretty happy with the way our life turned out and have three grown wonderful children and an absolutely beautiful husband I am still madly in love with after 25 years. Thank you all you wonderful people for letting me have the chance to take care of you when you visit our establishment, I do greatly appreciate you supplementing my income. And I do believe that I should get taxed on your tips. Just not being required to be taxed on the tips I don't receive.
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