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    cloe41home's Avatar
    cloe41home Posts: 3, Reputation: 1
    New Member
     
    #1

    Mar 11, 2008, 12:30 PM
    Dell laptop computer
    I bought a computer, can not make it work because I don't know the primary or administrative password, dell laptop dell latitude 600 series. What can I do to use the computer?
    WallyHelps's Avatar
    WallyHelps Posts: 1,018, Reputation: 136
    Ultra Member
     
    #2

    Mar 11, 2008, 05:41 PM
    You might try this:
    Offline NT Password & Registry Editor

    You create a boot CD and change the password without needing to know it first.

    Good Luck,
    WallyH
    Fr_Chuck's Avatar
    Fr_Chuck Posts: 81,301, Reputation: 7692
    Expert
     
    #3

    Mar 11, 2008, 05:48 PM
    You are lucky Dell has some of the best customer service for any computer on the market, you can call them up and they will check on the system and can help you walk though it.

    Now if you bought it used, you will want to take it back to where you bought it, and have them give you the password.
    ScottGem's Avatar
    ScottGem Posts: 64,966, Reputation: 6056
    Computer Expert and Renaissance Man
     
    #4

    Mar 11, 2008, 06:47 PM
    Quote Originally Posted by Fr_Chuck
    you are lucky Dell has some of the best customer service for any computer on the market, .
    I have to disagree with you here. At one time Dell did have top service. But over the last few years their support has gone way downhill. This is evidenced by the slip in their market share. Surveys of complaints show more complaints against Dell then any other brand by a wide margin.

    As for the laptop, are we referring to the Windows password or a power on password?
    northstar50's Avatar
    northstar50 Posts: 3, Reputation: 1
    New Member
     
    #5

    Apr 1, 2008, 12:36 PM
    I could agree more about dell lousy service now... everything they ask for is the money, if you pay, they may help you out... otherwise you have to buy a new laptop
    NeedKarma's Avatar
    NeedKarma Posts: 10,635, Reputation: 1706
    Uber Member
     
    #6

    Apr 1, 2008, 12:38 PM
    Just bought a new Dell laptop - loving it. My desktop is a Dell. All good service for this guy.

    BTW new laptops do not come with any passwords.

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