Getting the records to her by email would not be difficult on your part, if you can get the records.
Some Fedex/Kinko locations have the ability for you to scan to .PDF. They charge by time and it ends up costing about $1.00/page in my experience. Take a USB drive with you to store the pictures.
Staples has Fax machines that can be used for incoming and outgoing.
If you can ascertain ahead of time that the records exist, but you may not be able to.
You can, however try some of the following:
Get the records released to you
Find out what the hospital needs:
Copy of her driver's license, will an email do, will some personal information do.
Find out if the hospital even has the records. It may not be the hospital, but the psysician that has then.
You might be able to pose the question as: My frind XXX is in in Cuba and her doctor needs her medical records ASAP. She had X sugery between the following years and her doctor was XXX. I can provide some personal information: Her birthday was XXX She lived at XXXX. Her ssn/ITIN is this. I have an email saying that you can release the information to me.
What do I need to do?
Usually all that is required is a statement and a signiture. Thaey can compare her signaiture to the signiture on the records themselves.
If she can get that. Signiaure to you, you can handle the rest.
It should be as simple as:
Please release any and all medical records from the period XXX to XXX from any medical provider to Your name/address. I authorize her to talk to you upon my behalf in connection with these records.
Do to the urgency of the request, call me at XXXX and so that they can be personally picked up..
Can you tell mem if the records exist before I go though the formality?
Have her purchase a scanner, if possible.
Go to Knko's/FED ex and scan whatever documents you need to send to PDF.
It typically costs $1.00/page but it's based on time.
Email the documents to her.
You can try fax to emal like this, for instance,
Start Faxing by Email. eFax Plus Free Trial.
You may not know it or she may not know it, but you could have afax modem in your computer.
If she can purchase a scanner or get a document scanned to PDF, you have it made. If she could fax to her own email with the free trial, you have it made.
These are ideas and I'm babbleing, sorry.