[Bryn]

Hi, I'm new here and have a problem with my PC. Last night while on the internet, a small window popped up which said something like " Windows will now shutdown". In the grey box below was the message "oh no :-(". My computer then shut down & automatically restarted. I have McAfee Viruscan and firewall plus both running and up to date so when this happened I ran a full scan. 7 identical trojan files were found so I deleted them. However, whenever I click a shortcut to start a program, I get the window come up asking which program I would like to use to run this file. Obviously as they are .exe files they ARE the program. I can still get programs to run by going into My Computer and opening a document but obviously this isn't practical and I want to fix it. :mad: :confused:

Anyone know what the problem is & how to cure it, I guess it is some sort of virus.

Thanks & sorry for the long post!

[Curlyben]

First things first.
I would recommend running Trend Hosuecall just to make doubly sure your system is clean.

Then it should, from what you've said, just be a simple case of deleting the old shortcut and recreating a new one.
A quick way is to find the program you want, right click and send to. One of the options is Desktop shortcut.

Hope this helps

[Bryn]

Thanks. Tried that & removed some Adware & trojans but I still have the same problems. Have tried deleting existing shortcuts & creating new ones but no luck.

[Whiskey14]

Go to:

http://security.symantec.com/sscv6/d...d=ie&venid=sym

Click the GO button, then under Virus Detection, click Start. You might be told that you need to download and install ActiveX Contols for the scan to work, answer Yes.

Write down exactly anything it finds, then go to: http://sarc.com/ and do a search for what was found. Symantec usually has a removal tool and/or directions for removing manually.

I would suggest downloading Spybot - Search & Destroy 1.4, a program that removes spyware, available from:

http://www.pcworld.com/downloads/fil...d,22262,00.asp

Once installed, enable Tea Timer. Open the Spybot Search & Destroy, click the "+" sign next to Tools on the left side of the screen, click System Startup, then on the right side of the page check HK_CU Run Spybot Tea Timer.

The Resident TeaTimer is a new tool of Spybot-S&D which perpetually monitors the processes called/initiated. It immediately detects known malicious processes wanting to start and terminates them giving you some options, how to deal with this process in the future.

Check for updates before running. If you have trouble getting the updates, near the top of the Update Window, click the little arrow next See-Cure #1(Europe), highlight the next one on the list, See-Cure #2 and try to download the updates. If that doesn't work, try the next one the list. Until you get one you can download from. Being a free program, if too many people are using the same site to download the updates, some people will not get them.

Go to WIndows Update and download the available updates.

Hope this helps!
Whiskey14