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Kevkest · Dec 29, 2005, 01:02 PM

Hello!

I have a problem with Win XP Professional. I believe that I'm getting a registry stop error and the PC can never finish successfully booting up. The problem I'm seeing is it starts looking like it's going to boot up OK. Then it immediately goes into Checkdisk (Msg says "One of your disks needs to be checked for consistency") to check the filesystem on the hard disk. I let checkdisk run to completion, and it reports that it finds no problems. I can and have cancelled checkdisk from starting/running.

Next, it shows a blue windows error screen, kind of like the "blue screen of death", not exactly the BSoD. That screen lasts for all of about 3 seconds, and then it disappears. From the repeated very quick glimpses I've gotten of it, I've read the following verbage: "Registry Error" Problem found.. Windows must shut down." The screen has a lot of text on it, but that's the most I've been able to read before it disappears. It also says it is doing a Physical Memory dump. Next it tries to re-boot itself, and the whole process I just described repeats. This would go on and on forever if I let it.

I've tried booting it up in safe mode, no good. I got same error. I tried "Last Known Good Configuration" but that didn't work, I got the same error.

Does anyone know if there is a way of freezing that blue windows error screen so it doesn't disappear so fast, which would allow me to get an error code or something like that off it? Is there any way the registry can be fixed if the PC can't ever finish booting up? Am I toast? Please help! I'm desperate. There are files on the HDD I need, and you guessed it, I did not back them up elsewhere!

Curlyben · Dec 29, 2005, 02:53 PM

If you could post the error message that would help a great deal as there may be a more quick fix than a full repair.

Here's how to do a repair of your XP install.
Here's some instructions that should help:
*Look for message "booting from CD" usually located at the bottom of the screen. If you have a factory splash screen, press ESC to unload it.
*Press any Key when you see the prompt to 'Press Any Key"
*Setup will start copying files, if you need to install any third-party or RAID drivers press F6 at this time. The copying of files can take awhile.(leave this one)
*Next you will get the option to repair or enter setup, choose to enter setup. Press ENTER.
*Press F8 if you agree to the license.
*Setup will scan for previous Windows installations
*At this point it should give you the option to repair the highlighted installation of install a fresh copy
*choose repair highlighted installation.

Leave to cook for 30-40 minutes
Hopefully this should fix your problem and you should be able to boot into windows normally.

This DOESN'T wipe your current install only overwrite changed files.

Kevkest · Dec 29, 2005, 05:09 PM

Here's the text of the message;

STOP: 0x00000051 (0x00000001 0xE1384530E8 0x01772000 0x000001D5)

I had to repeat the booting process many times to get the above. I noticed that the second parameter changed with each re-boot, the others remained static and did not change.

Unfortunately, I don't have a Windows XP CD-ROM to boot from. I believe that in your reply you presumed that I did.

In any case, THANKS SO MUCH! I believe I may have to get a bootable CD-ROM to use and try to boot from it as opposed to the HDD. Does that make sense to you? I now do believe that this problem can be resolved. I was somewhat concerned that my PC would have to be thrown away.

Chery · Dec 29, 2005, 05:42 PM

This will not help your current problem, but it needs mentioning...
Since the hardware does no longer come with the Original CDs, only the Operating System usually on a hidden partition, one should ALWAYS make a set of bootable recovery CD/DVDs and an extra boot disk before doing anything else. So, once you get your PC working again, please read your manual and follow the instructions on how to do this to prevent future problems like this. Good luck, and Happy New Year! P.S. When you get a chance, look up a site called PC Doctor, they have a good program worth the money for recovering computers with this problem and include step by step instructions. You can purchase the CD or download the ISO file.

http://68.178.180.36/pcguide/index Check this site - and click on the first box on the left, that's where I purchased my ISO file and created a CD.

Kevkest · Dec 29, 2005, 08:05 PM

I have been seraching for and reading articles on the internet about the REGISTRY_ERROR (STOP: 0x00000051).

As a result, it has become obvious to me that my regisrty files are corrupted, as I did not install any new hardware or software on my PC.
Widows is trying to read the regisrty files, but cant, therefore I get a BSoD with the REGISTRY_ERROR.

I have ordered a bootable CD-ROM that may repair the regisrty files.
Since that CD only has utilities on it, and doesnot contain Windows XP,
does anyone know if I'll need a Windows XP CD-ROM?

Also, does anyone have any experience using the Windows Recovery Console?

Thanks in advance.

Chery · Dec 29, 2005, 08:16 PM

Originally Posted by Kevkest

I have been seraching for and reading articles on the internet about the REGISTRY_ERROR (STOP: 0x00000051).

As a result, it has become obvious to me that my regisrty files are corrupted, as I didnot install any new hardware or software on my PC.
Widows is trying to read the regisrty files, but cant, therefore I get a BSoD with the REGISTRY_ERROR.

I have ordered a bootable CD-ROM that may repair the regisrty files.
Since that CD only has utilities on it, and doesnot contain Windows XP,
does anyone know if I'll need a Windows XP CD-ROM?

Also, does anyone have any experience using the Windows Recovery Console?

Thanks in advance.

Once your PC is up and running again, you should create that bootable XP Pro from the files in the hidden partition as it instructs in the manuals. If those are lost in any way, you'll probably have to purchase a new one. Have you thought of taking it to the dealer or the manufacturer? They might be able to fix it if still under guarantee. Good Luck. P.S. The Windows Recovery Console, if operable, will wipe all other data off and reinstall it to the factory status. So, if you have information on there that you don't want to lose, try everything else first.

Kevkest · Dec 29, 2005, 08:24 PM

I wish the PC was still under guarantee, but it is not.

Additionally, I bought it from my employer, it was new, not used, but no manuals or CD's came with it. I did receive a very deeply discounted price for it.

Thank you so much for the advice on the Windows Recovery Console. I was not aware that it would wipe off all data. I need files currently on the HDD, so I'll not use the Recovery Console.

Chery · Dec 29, 2005, 08:38 PM

Originally Posted by Kevkest

I wish the PC was still under guarantee, but it is not.

Additionally, I bought it from my employer, it was new, not used, but no manuals or CD's came with it. I did receive a very deeply discounted price for it.

Thank you so much for the advice on the Windows Recovery Console. I was not aware that it would wipe off all data. I need files currently on the HDD, so I'll not use the Recovery Console.

I wish I could help you more, you might have to take it in a shop, or purchase the prog I suggested - it uses DOS first. But just wait a bit, other better experts will come along and maybe they know a better fix. Good Luck. P.S. Let me tell you right off the bat, they'll want to know make, model, sys info, and everything else first, so get it ready.. and post it.

Curlyben · Dec 30, 2005, 03:40 AM

Originally Posted by Kevkest

I have ordered a bootable CD-ROM that may repair the regisrty files.
Since that CD only has utilities on it, and doesnot contain Windows XP,
does anyone know if I'll need a Windows XP CD-ROM?

Also, does anyone have any experience using the Windows Recovery Console?

You WILL need an XP Pro CD for the repair.
The Windows recovery console is very good, but I don't think it will help in this case.

Here's a couple of links for more information on the recovery console;
Link1
Link2

You want to try the FIXBOOT, FIXMBR and CHKDSK commands.

Kevkest · Dec 30, 2005, 05:25 AM

Chery Wrote:

"I wish I could help you more, you might have to take it in a shop, or purchase the prog I suggested - it uses DOS first."

I purchased the PC Beginner Suite of Utilities, as you had suggested. Thank you.

Curlyben Wrote:

"You WILL need an XP Pro CD for the repair."

I suspected that would be the case, as I wondered what would be the source of the new Registry files. My thinking is that the corrupted Registry files will be overlaid with new ones, or they would be deleted and replaced with new ones. Thanks for your insight.

Chery · Dec 30, 2005, 05:29 AM

Originally Posted by Kevkest

Chery Wrote:

"I wish I could help you more, you might have to take it in a shop, or purchase the prog I suggested - it uses DOS first."

I purchased the PC Beginner Suite of Utilities, as you had suggested. Thank you.

Curlyben Wrote:

"You WILL need an XP Pro CD for the repair."

I suspected that would be the case, as I wondered what would be the source of the new Registry files. My thinking is that the corrupted Registry files will be overlaid with new ones, or they would be deleted and replaced with new ones. Thanks for your insight.

Glad we could help, let us know the outcome..

fredg · Dec 30, 2005, 06:28 AM

Hi,
If these files on your hard drive are that important, I would definitely take it to a local computer repair shop. Ask what they will charge to get them back for you. You could then decide whether to have them do it, or take a chance on retrieving them yourself.
I do wish you the best of luck.

NeedKarma · Dec 30, 2005, 06:37 AM

If you are handy with dos and you really do not want to format the hard drive then you do have a tedious option:
http://support.microsoft.com/?kbid=307545

I have performed this successfully a couple of times but it is tedious and you most likely will have to reinstall some applications.

Good luck!

Kevkest · Dec 30, 2005, 05:01 PM

Curlyben wrote:

"*At this point it should give you the option to repair the highlighted installation of install a fresh copy
*choose repair highlighted installation."

I got ahold of a WIN XP Pro CD. It does scan for previous installations of Windows, but I don't believe it gives me the option to repair the highlighted installation.

Instead I get a BSoD with the REGISTRY_ERROR.

Any suggestions?

Kevkest · Dec 31, 2005, 11:07 PM

I'd like to try a CHKDSK command.

Since Windows crashes with the Registry Error, and I can not get into DOS,
How would I run CHKDSK, FIXBOOT, or FIXMBR commands?

Thanks.

Curlyben · Jan 1, 2006, 03:47 AM

Originally Posted by Curlyben

You WILL need an XP Pro CD for the repair.
The Windows recovery console is very good, but I don't think it will help in this case.

Here's a couple of links for more information on the recovery console;
Link1
Link2

You want to try the FIXBOOT, FIXMBR and CHKDSK commands.

Have a look at the links, they give full info on how to get to the recovery console as this is where you can use CHKDSK etc.

Chery · Jan 1, 2006, 09:38 AM

If none of the links or suggestions let you 'save' or retrieve your information, then the only alternative is to take it to a specialist. Hope you get your problem solved - know how it feels.
Good Luck, and HAPPY NEW YEAR! P.S. let us know what you finally opted for and if it worked..

Kevkest · Jan 7, 2006, 04:47 PM

The PC Beginner CD-ROM I purchased arrive in the mail. I booted my PC from the CD-ROM and was able to establish as DOS C: prompt. I tried to run a CHKDSK command, but I got a message that said I could not run that command, but rather, I must run SCANDISK.

I also tied to use it's Windows Recovery feature and tried to boot windows XP
But got the following message;

I/O error accessing boot sector file multi(0)disk(0)fdisk(0)\bootsect.dos

Any ideas on what that error message is trying to tell me? Plain english please, and Thanks!

Curlyben · Jan 7, 2006, 04:55 PM

TRy FIXMBR and FIXBOOT as I mentioned earlier then try CHKDSK.
If NONE of them work then it's time for a new drive as this one is toast :(

Chery · Jan 9, 2006, 02:18 PM

It does sound like it's 'toast'. Your last resort, I think, is take it to a specialist and hope he/she can retrieve some information for you.
Sorry about your trouble, but this teaches us all to make backups of our stuff from now on - hard lessen learned..
Another suggestion, when getting a new drive, think about making at least two partitions on it - one for the operating system and one for files to backup regularly.