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    muziti's Avatar
    muziti Posts: 5, Reputation: 1
    New Member
     
    #1

    Nov 26, 2007, 04:04 PM
    Toshiba laptop
    I have a window vista home basic operating system laptop
    When I open it ,it loads all its operation and it logs in( accepts user
    Name and passward ) and it has only a black screen with a visible curser .
    It doesnot go further( I mean it doesnot show the task bar with start menu and
    All the desktop icons);

    So can you help me find out the solution please..
    sypherecho's Avatar
    sypherecho Posts: 11, Reputation: 1
    New Member
     
    #2

    May 1, 2008, 06:56 AM
    There is a possibility that the OS(vista) is corrupted. Have you tried doing a recovery? Using the Toshiba Recovery Disk and Applications
    friend4u178's Avatar
    friend4u178 Posts: 3,349, Reputation: 1584
    Ultra Member
     
    #3

    May 1, 2008, 11:51 PM
    Is it still under warranty? if so I would take it back to the retailer and ask them to fix it.
    hardhatinc's Avatar
    hardhatinc Posts: 19, Reputation: 1
    New Member
     
    #4

    May 12, 2008, 09:03 AM
    If you loaded the OS yourself, then the laptop may not be compatible with Vista. If it came with Vista loaded, then contact the manufacturer or place of purchase.

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