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    kat555lady's Avatar
    kat555lady Posts: 88, Reputation: 1
    Junior Member
    		  
    #1

    May 3, 2004, 11:37 PM
    Windows update
    Hello experts, I'm not sure but I think I may have a problem. I ran the windows update and got the security update 823559 and a day or so later I received the same message that this update was needed again. I looked in my installed updates and noticed I have a total of 19 security updates with this same number (823559). They were all successfully downloaded and installed according to my installed updates. Every time I run the windows download for updates it tells me I need this same security update again. Is there suppose to be this many with the same number? Can someone help me with this please? I'm running windows 98se.

    Kathy
    jpChris's Avatar
    jpChris Posts: 8, Reputation: 1
    New Member
    		  
    #2

    May 20, 2004, 08:59 AM
    Re: windows update
    Hi kat555lady,

    First, did you install the update by clicking on the file? If not, do so. Sometimes when it's supposed to "autoinstall", it doesn't

    Second, go to the Control Panel and click on Add\Remove Programs. See if the Windows Update (Hot Fix) you mention is in there. How many instances are there? One, no problem. More than one? Uninstall all of them and redownload the update.

    Third, go to the Microsoft support forums and ask one of the MPV's there.





    Hello experts, I'm not sure but I think I may have a problem. I ran the windows update and got the security update 823559 and a day or so later I received the same message that this update was needed again. I looked in my installed updates and noticed I have a total of 19 security updates with this same number (823559). They were all successfully downloaded and installed according to my installed updates. Every time I run the windows download for updates it tells me I need this same security update again. Is there suppose to be this many with the same number? Can someone help me with this please? I'm running windows 98se.

    Kathy
    kat555lady's Avatar
    kat555lady Posts: 88, Reputation: 1
    Junior Member
    		  
    #3

    May 21, 2004, 12:38 AM
    Windows update
    Thank you very much jp Chris, I appreciate it very much. The update is now installed.

    Kat.
    jpChris's Avatar
    jpChris Posts: 8, Reputation: 1
    New Member
    		  
    #4

    May 21, 2004, 11:52 AM
    Re: windows update
    Hi Kathy,

    You mean it worked? :D

    Anyway, thanks for letting me know the outcome. I appreciate it.

    Sincerely,
    jpChris
    kat555lady's Avatar
    kat555lady Posts: 88, Reputation: 1
    Junior Member
    		  
    #5

    May 21, 2004, 11:39 PM
    Re: windows update
    jpChris,

    I had to go to the windows update site and use the catalog to get the update by saving it and installing it myself. So your advice was very helpful. Have a wonderful weekend. :)
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