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    pineapplez17's Avatar
    pineapplez17 Posts: 2, Reputation: 1
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    #1

    Jun 15, 2008, 05:44 PM
    Access denied to cd-rom drive
    My computer is set up with three users, all of which have administrator status. However, the cd-rom drive only works on one of the user accounts. When I try to load cds [music, games, data, etc] or dvds into the drive while logged into either of the other two accounts, an error message pops up saying "D:\ is not accessible. Access is denied." I have no idea how to fix this situation. Any ideas?
    Scleros's Avatar
    Scleros Posts: 2,165, Reputation: 262
    Hardware Expert
    		  
    #2

    Jun 15, 2008, 11:11 PM
    Reverify Administrator group membership for affected accounts, check local security policies for removable devices, and any group policies in effect. If D: is not the CD drive, also check NTFS permissions.
    pineapplez17's Avatar
    pineapplez17 Posts: 2, Reputation: 1
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    #3

    Jun 16, 2008, 09:11 AM
    I looked into local security settings, but it all refers to networked computers. Mine isn't networked, there are just multiple accounts on the one computer. And yes, D: is the CD drive.
    Scleros's Avatar
    Scleros Posts: 2,165, Reputation: 262
    Hardware Expert
    		  
    #4

    Jun 17, 2008, 12:46 AM
    Odd. Running out of ideas...

    Questions:
    • Do you have any sort of lockdown software on the machines - Deep freeze, Windows SteadyState/Shared computer toolkit, etc?
    • Has the drive worked in the past and suddenly stopped?
    • Does event log show any CD drive related errors?
    • Do the affected users have any CD recording software or other application that could be locking the drive?

    Try:
    • In disk management, verify security permissions under drive's properties in Removable Storage. Can also change the drive letter to an unused letter like Z: temporarily and see if it has any effect.
    • Remove affected users from all groups and reapply group memberships.
    gee4hev's Avatar
    gee4hev Posts: 2, Reputation: 1
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    #5

    Mar 10, 2012, 03:33 PM
    I need help
    gee4hev's Avatar
    gee4hev Posts: 2, Reputation: 1
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    #6

    Mar 10, 2012, 03:34 PM
    I have my loptop I can't read cd it telling me acces denied
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