[meg2020]

Can anyone help me with this problem?

My Dell Inspiron monitor is going haywire - the background color goes from white (normal) to an aqua color. Sometimes it stays aqua for 10 minutes before it flashes back to white again - sometimes it doesn't do it at all - when it does do it, some gentle tapping on the machine usually will get it to change back to white - but this does not always work - I've checked the connector underneath the keyboard... it is not loose (the monitor connector not the keyboard connector) - I'm at my wits end!

Thank you very much!

[labman]

Does it have a regular DB 15 Monitor plug? If so, check and clean pins #1 and #6, it is losing red. The pins may be labeled in a minuscule font. Otherwise, looking at the pins on the monitor cord, with the wider side on top, the pins are numbered L-R, 1-5,6-10, and 11-15.

[ScottGem]

I think Lab missed that this is a laptop. Sounds like time for a repair. But you can try hooking it up to an external monitor to see if it's the monitor or the video adapter.

[cbee55]

Since you have checked the connector under the keyboard, if you are confident enough to give it a try, you could check the cables that connect into the back of the screen and inverter PCB are seated properly.

Failing that, sounds like a possible damaged cable, although the damage may not be obvious looking at it.