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I fixed it! It didn't need a new cartridge. Under the loop handle there's a logo button. The button pops off and there's a small screw in there. A turn of that screw and I'm good.

Speed,

I don't think that's it. We've had the faucet installed for about 6mo now and it still does the impotent action thing.
If there's no screws to tighten, any other ideas?

We just installed a new Price Fister faucet in our kitchen sink. The lever that turns the water on doesn't stay up unless you hold it (up is on, down is off). We can't lift the handle halfway to get...