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I just got the mail from the insurance company. In the letter it noticed as below:

"We have investigared the circumstances of the loss referred to above. Our obligation as an insurer is to pay...

Thank you Nikosmom and JKT. I agree that no witnesses is the problem.

Regarding JKT's questions that "in the original post you say "I found a car from the parking lot behind my car rapidly...

Thanks. Actually I was very careful with reverse because my 6-year old son was in the car. So I reversed my car very slow, just stop-reverse-stop, and then was hit by that car while my car was...

My car was parked on one-side of parking lot with one-way aisle. When I reversed my car to the middle of the aisle, I stopped there as I found a car from the parking lot behind my car rapidly...