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Frustrated users have set up a dedicated site to get a result out of HP. Check it out -

HP Lies: You Were Shipped Defective Parts and HP Won't Tell You - Index page

You dv2000 may be suffering from the "NVIDIA GPU fries Motherboard" problem that HP has issued a limited extended warranty for -
HP Pavilion dv2000/dv6000/dv9000 and Compaq Presario v3000/v6000...