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Wow, okay here is what I would have taken, and would have thanked you for your answer.

I'm sorry for the trouble you went through.(empathy)... Although it was difficult, then company's reaction ...

1.Where I work, I am not allowed to do that. I have to go to management. If I didn't I would get fired. If a customer bothers you in anyway, that is what we are told to do.

2. My doctor (a pretty...

Actually, I kind of think that you did not read all of it. I tried to give the whole story because It said to give a lot of detail.

You definitely did not read about hours being cut for...

Hi,

2 summers ago, when I was at work a man was stalking me in the parking lot. I told management and they did not care. Didn't do anything. By stalking I mean If I was sitting in my car on a...