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I recommend creating a press release announcing that your travel company is open for business and the services you will provide. You can then send a copy to your current database list with a personal...

Business naming is a very complex task. Some consultants charge thousands of dollars to create a name and company image or brand.

If you're going to do it yourself, there are two approaches that...

Here's a link to an article I wrote on how to get back in touch with old contacts:
How to Rebuild Your Professional Network

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My Webinar Series - How to Revinvent yourself

For your strengths, think back to previous jobs or classes and pick out the things that you really enjoyed doing. Chances are these are the things that you're really good at and are strengths. For...

In order to answer these questions you must do some self-reflection as well as research about the company and the position they are hiring for. It would be great if you could tie your answers for...

The fact that they called you back for a second interview says that they liked your answers. However, they want to see you face to face to gauge how their potential contributors will react when they...

Here are two sources which have some good information on group interviews:
How to Perform Well in a Group Interview - wikiHow
Job Interviews - Advice and Tips for Technical Job Interviews - How to...

To answer this question, you must give some thought to the job position and your experience level. If you're interviewing for an entry level job, your short term goals should focus on getting up to...

DMS111, don't let this incident prevent you from taking the initiative in the future. That's one of the ways that you will stand out from the crowd and put you in a position for better performance...

Career Aspirations or Goals are typically documented in your career development plan.
Here's a good format to use:

Short Term Goals:
This is a statement which describes your short term goal(s)....

Skip levels can also be used as part of an ongoing management communications process. Two key questions to ask are: "If you could solve one problem that you or your team have, what would it be?" and...

Good customer service starts with setting the customer's expectation. Giving them whatever your product or service advertises it will do. You delight a customer when you surprise them with what they...

You could call or email the HR person and ask how to get your personnel file updated with this new information. This would give you a very natural way to have a conversation with her about your...

A centralized help desk/receptionist would be the ideal answer. I'm assuming that each person has voicemail. Here's an alternative to try:

- Have each person (office, at home, or field) update...

This is a very tough situation for your assistant manager. Going from peer to boss is a transition which requires a lot of tact. I suspect that she is not yet confident in her new position. This may...

I like ScottGem's answer. I would modify it slightly: In your outgoing message, give the caller a time frame of when they can expect a call-back. For example, "I'll return messages within 8 hours"....

Here's a great resource: How To Write Thank You Letters With Class

I suggest you write the letter in a conversational tone and structure it as follows:
- Give your name and a brief background statement that establishes your experience and credibility for success in...

Start by looking at the various jobs in your organization. What is the next step in your current career path? A short term goal might be to get promoted to this position. For longer term goals, think...

Hi Chris,
I echo the comments that have been made by others not to give up. With 15 years of experience in call centers, you have many skills that could be applied to other jobs. A few that come to...