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Sears has the conversation documented. I was told it originated in the Philippines so I am sure they can figure out the employee and his employee number but when I ask them if it was recorded, they...

They warranty was sold over the phone so I wasn't able to read it. By the time they sent me the warranty the repair man already came and further damaged the refrigerator. The compressor was working...

I have a 5 1/2 year old refrigerator that needed serviced. The freezer was 30 degrees. Fresh food section worked fine. I called sears repair serice and the guy told me that it wasn't under warranty...