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OK I have to wait till he comes home and I'll ask him thanks One more question do you think I should call a roto rooter instead of a plumber?if my neighbor can't help?

Yes my neighbor would help take the toilet off.Thank you so much.

Thanks for answering.. I used the plundger ,didn't help.Everytime I empty dish water in kitchen it floods the floor from the base of toilet. I can take showers and it won't effect anything also I can...

So if they have to rip up the floor ,insurance will cover that?

My toilet don't flush down it only comes out at the base of the toilet.And when I empty dish water from kitchen sink it comes out at the toilet's base. Shall I call a plumber rotorouter or insurance...