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Sorry for the delay in posting this response. I travel every week on business and as such my home projects typically take several weekends to complete.

The putty knife got me past the lower kick...

Thanks for your response. The model number is:

GGW9868KQ2

The unit is about 2 1/2 years old.

The problem did not exist on previous use four days ago. Today the dryer runs normally; electronic control panel working, drum tumbles clothing, heat works and dries clothes but there is a loud...