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Type: Posts; User: DMario

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  1. Answers
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    SAVILO23, When you sign up all calls go through...

    SAVILO23,
    When you sign up all calls go through a 3rd party verification that states all the fees and when they will be debited. That is why it askes you at the end "If you understood all and...
  2. Answers
    116
    Views
    27,683

    SAVILO23, When you sign up all calls go through...

    SAVILO23,
    When you sign up all calls go through a 3rd party verification that states all the fees and when they will be debited. That is why it askes you at the end "If you understood all and...
  3. Answers
    116
    Views
    27,683

    Comment on RigoLeal's post

    How much does it cost to join? All fees are ACH debited out (electronically) of your checking account. The enrollment fee is $149.95 which entitles you to try the benefits for up to 30-days. If you...
  4. Answers
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    Comment on RigoLeal's post

    We offer our members access to, and discounts on, products and services that are used in the course of conducting business. These benefits are specifically designed to help small businesses start,...
  5. Answers
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    Your facts are somewhat inaccurate 1.We do NOT...

    Your facts are somewhat inaccurate
    1.We do NOT solicit through e-mail marketing
    2.We do NOT accept Credit Cards
    3.We do have a pre-recorded disclosure that clearly and distinctly states EXACTLY...
  6. Answers
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    We do not show that you called into cancel. Your...

    We do not show that you called into cancel. Your membership renewal with the National Small Business Alliance, has been canceled as of today . Your cancellation code is 14488810per03/06/08 . Please...
  7. Answers
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    I am sorry sorry that you have been treated...

    I am sorry sorry that you have been treated unprofesional. We Haver forwarded the complaint over to the Custmer Service Manager to make sure this does not happen again. Regrading your refund I have...
  8. Answers
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    I will look for it. Regards, Dennis Mario

    I will look for it.
    Regards,
    Dennis Mario
  9. Answers
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    You could have emailed us at [email protected]....

    You could have emailed us at [email protected]. We have cancelled your membership. You will receive your cancelation letter in the mail in 5-7 days. Your cancelation number is:...
  10. Answers
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    We do show that you did place an early cancel on...

    We do show that you did place an early cancel on your membership and nothing was charged.
    Regards,
    Dennis Mario
  11. Answers
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    Yes, Everyone who was entiled to a refund has...

    Yes, Everyone who was entiled to a refund has been refunded. All members who cancel with in the 30 day trail are refunded.
    Regards,
    Dennis Mario
  12. Answers
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    We show that you have cancelled your membership...

    We show that you have cancelled your membership on 8/3/07 and spoke with 2 reps. Also we show that you called in today to find out about refund status. Here is a copy of your cancellation letter...
  13. Answers
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    Everyone who is due an refund has been refunded.

    Everyone who is due an refund has been refunded.
  14. Answers
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    I show that you signed up 6-30-06 and cancelled...

    I show that you signed up 6-30-06 and cancelled your membership on 4-20-07. Per our refund policy you have 2 months left on your membership and will be refund for 59.95 which is 29.95 x 2 months.
  15. Answers
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    Interestingly, each time I come to this site I...

    Interestingly, each time I come to this site I realize just how many people really are influenced by what they are reading versus the facts. I believe only one person ever had the fees stated...
  16. Answers
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    FBAA is NOT an NSBA company, agency, or...

    FBAA is NOT an NSBA company, agency, or affiliate, it is a full fledged independent reporting bureau. I suggest that one do better research before making such claim.



    Dennis Mario
    NATIONAL...
  17. Answers
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    I do show that you did call into customer Service...

    I do show that you did call into customer Service and they forward your information over to the accounting department. Your refund will be going out on Friday's Check run.
    Regards,
    Dennis Mario
  18. Answers
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    Thank you for the information. I am fowarding...

    Thank you for the information. I am fowarding all you information over to the accounting department so they can process your refund. I do apologize for the delay of your refund.
    Regards,
    Dennis...
  19. Answers
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    We would like try to help you get this resolved...

    We would like try to help you get this resolved but we need more information such as your name or even you member verifcation number.
    Regards,
    Dennis Mario
  20. Answers
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    Looking further in your membership it shows that ...

    Looking further in your membership it shows that Romy the Customer Service Manager has followed the proceduces and your refund is going on next check run which will be no later than 1-24-06. She...
  21. Answers
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    Thank you for providing me with you cancalation...

    Thank you for providing me with you cancalation number. Looking further into this it seems that someone is using Romy name. It shows that you cancelled with a different rep than Romy by your...
  22. Answers
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    I would like to help you and get this resolved. ...

    I would like to help you and get this resolved. Canceling membership and send back your membership are 2 different processes. It seems like from what you are saying that Romy cancelled your...
  23. Answers
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    Our goal from the very beginning was to make sure...

    Our goal from the very beginning was to make sure we are in compliance with all government, DMA and each state's rules and regulations.

    The National Small Business Alliance is a membership...
  24. Answers
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    Thank you for your input. Mr. Selbach has been...

    Thank you for your input. Mr. Selbach has been emailing me directly and has been taken care of. I am sory that your refund process took a little long than stated but you have been refuned. ...
  25. Answers
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    I am sorry that you had so much trouble getting...

    I am sorry that you had so much trouble getting through to our customer service department. I do show that you did get through yesterday and have cancelled your membership. You will receive in the...
  26. Answers
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    First of all the NSBA is not a company to...

    First of all the NSBA is not a company to establishes credit or fixes bad credit. NSBA is a national association specifically geared to the needs of small businesses. We offer our members access to,...
  27. Answers
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    I am very sorry that that happened too. Everyone...

    I am very sorry that that happened too. Everyone of our Customer Service Rep should treat everyone as professionals. Please provide me more information such as your account number so We can look...
  28. Answers
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    Again, I am truly sorry for the calls. Regards,...

    Again, I am truly sorry for the calls.
    Regards,
    Dennis Mario
  29. Answers
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    As I show that your have been refunded and taken...

    As I show that your have been refunded and taken care of in the middle of December. I am sorry that your refund was delayed but we have done our part to resolve this.
    Regards,
    Romy
  30. Answers
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    Please provide phone numbers

    I am sorry that you have been receiving telemarketing calls from our company. Please provide me with all your phone numbers so we can add you to our Do Not Call List.
    Reagrds
    Dennis Mario
  31. Answers
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    Please provide me with your phone numbers and I...

    Please provide me with your phone numbers and I will make sure all of them are put on our Do Not Call List.
  32. Answers
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    Dear Kelly, So I can better assist you please...

    Dear Kelly,
    So I can better assist you please provide me with your member verification number so I can locate your account and update you.
    Regards,
    Dennis Mario
  33. Answers
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    If you read the BBB most of these people state...

    If you read the BBB most of these people state that they don't remember signing up, we stole there money, but every person who signs up with NSBA must have a verbal contact that passes though Quality...
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