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Sorry for the late reply, but I wanted to let you all know what happened. After much mumbling and grumbling our contractor ended up putting in the new tub properly. Of course I had to send him a copy...

So what should I do? I don't have any evidence backing up that the installing the foam is going to be worthless. Should I call a plumber and have them come out to look at it? Would I be better off...

Well, we called Kohler and they sent someone out to look at the tub. He agreed with everything you all have said. We have been waiting now over two months for them to get us something in writing to...

I am going to do my best to get a rep here on site as soon as possible. I will also look into maybe getting an inspector from the city if I can. Will keep you posted. Thanks so much for the help! :)

Thanks for the input. I thought he was full of it. I just wanted to add a few things:

He is a licensed contractor and is the one that set the tub. I am sure he told me on one occasion that the he...

We had our bathroom remodeled in April of this year. A Sterling Acclaim 71091110-0 was installed by our contractor. Right after it was installed, we informed him that it was making loud popping...