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    lynettezorn's Avatar
    lynettezorn Posts: 1, Reputation: 1
    New Member
     
    #1

    Sep 29, 2012, 12:35 PM
    My neat desk scanner will not scan
    My neat desk scanner will not scan, I have plugged power cord to power, I have plugged usb cable to laptop. I have downloaded the software. My scanner will turn on, but when I push the scan button it will not scan.
    Curlyben's Avatar
    Curlyben Posts: 18,469, Reputation: 1857
    Admin & Wine Expert
     
    #2

    Sep 29, 2012, 12:55 PM
    Completely Uninstall and simply plug the USB in and let windoze automagically install it for you.
    AnswerMan5000's Avatar
    AnswerMan5000 Posts: 186, Reputation: 3
    Junior Member
     
    #3

    Sep 30, 2012, 09:09 AM
    Did that work to resolve the problem? If Windows does not automatically install the driver for you, you can try installing the device driver from the manufacturer website as well.

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