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    domino815's Avatar
    domino815 Posts: 35, Reputation: 1
    Junior Member
    		  
    #1

    Feb 8, 2008, 05:49 PM
    VISTA and Epson Printer
    I got a new Gateway computer in July 2007, a good one with lots of memory and all the bells and whistles. I already owned a relatively new Epson printer. I connected it and all was well. Then, all of a sudden, it started irradically not working. The
    First time was right after we had a storm and the power went off. It would not work.
    I uninstalled, reinstalled, and after a while it started working again. So this has gone on
    Over a period of 7 months. Finally, this last time, I went back to Staples where I bought it.
    They said something about uninstalling and reinstalling the drivers which I had already done.
    Today I went back and they told me, Oh well it is because your printer is not compatible with VISTA. You need to upgrade and buy a new one. You have to do this to keep up with technology. Is this true? I find it strange that when I bought an HP in 1998, All In One,
    I never had to do this when I upgraded to Windows XP. That printer is STILL going on a computer that still has XP. So can someone tell me, is this true about VISTA or did I just fall prey to a good salesman? Thanks
    seahwk83's Avatar
    seahwk83 Posts: 3,276, Reputation: 212
    Ultra Member
    		  
    #2

    Feb 9, 2008, 02:55 PM
    Need model info on the printer
    domino815's Avatar
    domino815 Posts: 35, Reputation: 1
    Junior Member
    		  
    #3

    Feb 9, 2008, 03:26 PM
    Quote Originally Posted by seahwk83
    need model info on the printer

    The model # is CX5800F - thanks
    seahwk83's Avatar
    seahwk83 Posts: 3,276, Reputation: 212
    Ultra Member
    		  
    #4

    Feb 9, 2008, 03:55 PM
    You said that you reinstalled the drivers. Here is a link with vista drivers for that model
    See if these are the drivers you installed - 6.5aAs
    Epson Stylus CX5800F, Drivers & Downloads - Technical Support - Epson America, Inc.
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