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    Michellenktlv's Avatar
    Michellenktlv Posts: 1, Reputation: 1
    New Member
     
    #1

    Oct 12, 2011, 08:15 PM
    Printer trouble asap help!
    Okay so my printer is brand new it is a HP officejet 4500 wireless and I just used the printer for the first time and I got a paper jam and I pulled it out and now I turned it off but it is frozen and says Shutting Down but it isn't?t because it is frozen and the on and off button keeps blinking PLEASE HELP BEFORE I GET IN TROUBLE! WHAT DO I DO WILL IT EVER WORK AGAIN? PLEASE ANSWER ASAP!
    rupakmania's Avatar
    rupakmania Posts: 2, Reputation: 1
    New Member
     
    #2

    Oct 13, 2011, 03:26 AM
    It is nothing to worry about... just turn off the printer & the paper will automatically come out.If this doesn't work then do as follows:-
    At the back of your printer there is a cover which can be removed by pressing from both sides(it is a detachable part), from here you can easily remove papers.
    ScottGem's Avatar
    ScottGem Posts: 64,966, Reputation: 6056
    Computer Expert and Renaissance Man
     
    #3

    Oct 13, 2011, 03:35 AM
    As noted, make sure the jam is completely removed. Even a small sliver ripped off can interfere. If it still won't stop blinking then pull the plug for 30 second and try it again.

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