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    Georghank's Avatar
    Georghank Posts: 1, Reputation: 1
    New Member
    		  
    #1

    Apr 9, 2015, 01:55 PM
    PC to printer not communicating
    Printer was working perfect for the past 4 years when installed,now will not print or scan,although it will print a test page
    Connected with hard wire,not wireless
    Help!
    cdad's Avatar
    cdad Posts: 12,700, Reputation: 1438
    Internet Research Expert
    		  
    #2

    Apr 9, 2015, 02:55 PM
    Have you tried updating or reinstalling the drivers ? Also if it is not communicating from computer to printer and back it may just be a bad cable. If you have other cables you might want to try those fixes first.
    talaniman's Avatar
    talaniman Posts: 54,327, Reputation: 10855
    Expert
    		  
    #3

    Apr 10, 2015, 05:52 AM
    The cables connections would be the first thing to check.
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