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    lovlorn's Avatar
    lovlorn Posts: 2, Reputation: 1
    New Member
     
    #1

    Jan 13, 2011, 07:00 PM
    I need help with my hp printer?
    I took out the black ink cartige and now the printer doesn't print in color,

    It's hp deskjet 6988.

    Thanks Rachel
    lovlorn's Avatar
    lovlorn Posts: 2, Reputation: 1
    New Member
     
    #2

    Jan 13, 2011, 07:10 PM
    My printer isn't working?
    I took out the black cartige and now it won't print in color.
    ScottGem's Avatar
    ScottGem Posts: 64,966, Reputation: 6056
    Computer Expert and Renaissance Man
     
    #3

    Jan 13, 2011, 07:18 PM

    Most printers won't print unless both cartridges are in place. Of course if you had told us the make and model of your printer we might be able to be more specific.
    ScottGem's Avatar
    ScottGem Posts: 64,966, Reputation: 6056
    Computer Expert and Renaissance Man
     
    #4

    Jan 13, 2011, 07:32 PM

    Just found the earlier thread and merged them. Yes you need both cartridges in place.
    ritrlfl's Avatar
    ritrlfl Posts: 4, Reputation: 0
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    #5

    Apr 13, 2011, 11:15 AM

    I also have a HP printer and am certified in printer repair. You need to go to printer properties and check the box for print only in color. I do this all the time and it works for me.

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