Ask Experts Questions for FREE Help !
Ask
    david987's Avatar
    david987 Posts: 1, Reputation: 1
    New Member
    		  
    #1

    Jul 26, 2012, 08:57 AM
    Dell laser MFP 1815
    I had a paper jam and removed the paper. When I closed the front door the computer would not print and still says front door open. Help
    dell_ratish_c's Avatar
    dell_ratish_c Posts: 20, Reputation: 1
    New Member
    		  
    #2

    Jul 26, 2012, 11:16 AM
    Hi ,

    My name is Rathish and I am working with Dell Social Media Team.
    You have mentioned in the post that the computer gives a message saying the front door of the printer is open.
    I would first request you to try and print a page directly from the printer let’s see if that prints.
    If that prints which means the printer has no issue and need to check the door.
    Then try and shutdown the computer and the printer leave it for 5 min and then start the computer and the printer.

    Please try these steps and let us know if you need any further help.

    Thanks & Regards,
    Dell_Ratish_C
    Dell Social Media Responder
    http://www.facebook.com/Dell
    http://twitter.com/#%21/dell
    http://www.youtube.com/user/dellvlog?blend=1&ob=4
Not your question? Ask your question View similar questions
 

Question Tools Search this Question
Search this Question:

Advanced Search

Add your answer here.


Check out some similar questions!

I bought a dell D600 and was sent a dell D360, is that better? [ 1 Answers ]

I bought a dellD600 laptop and was sent a DellD630... should I be happy? Is this a better cpu?

Scanner error 20 hp laserjet m1005 mfp [ 1 Answers ]

Hp leserjet m1005 mfp powar on display scanner errors 20 *** problem scanner

Print code for Dell Laser Color Printer (model 3100cn) [ 6 Answers ]

I write software for Windows and need to know what code to send to a Dell Laser Color printer (Model 3100cn) to have it select the multipurpose tray instead of the main tray so it will print envelops from that tray. Anyone know the code to accomplish this?

Print codes for Dell Laser Printer [ 1 Answers ]

I write software and need to know the printer code to send to a Dell Laser Color printer to have it select the multipurpose tray instead of the main tray so it will print envelops from that tray. Anyone know the ascii code to accomplish this?

View more questions Search