Hi, my wife and I have recently noticed a sewage smell from the pump area. How do I troubleshoot and fix this problem? The pump seems to work OK since we hear a loud bang from other areas of the house except there is this air/gas flowing back from the sewer which I think is creating the smell. I...

Hi all will give you a little background K, moved, house looks fantastic, very happy. The downstairs bathroom has a wee bit of a musty smell. No problem the guy is coming back to look at it. Few days go by the smell is horrendous! Close the bathroom door downstairs and don't use it. Never used...

It all seems to be connected, I think so I'm going to give the full story. Just moved in 3 months ago. We learned pretty quickly why there were air fresheners all over the house. The sump basin is foul! It seems to have this thick black slime coating the inside. Whenever water drains into...

I just connected my new sump pump (1 1/2” line) to my vertical stack (2”). This is connected to the stack with a tee approximately 6-8” below where my washing machine tee. When my sump pump turned on, it back flowed out of my washing machine drain. What can I do to keep the water from coming out...

If sewage is backing up in basement and saturating entire carpet/pad shouldn't it be completely replaced after plumbing problem is fixed? Doesn't carpet harbor spores and bacteria? Isn't it a health hazard? How do you clean up after something like this? What would a plumber suggest? Thanks, Tom