A plumbing problem that we can't seem to get a grip on: When we turn the shower knob, the water still runs out of the tub spout. There was initially a piece missing (black rubber gasket type fitting) from the back of the diverter assembly, but now that this piece has been added the assembly either...

Hello- We have a free standing claw foot tub and installed a shower ring about a year ago. We have had problems with our shower diverter before, and it had turned out that the o ring was old. Now this time after changing the o ring on the diverter ( pull up has a black little o ring and a cream...

My shower is on and so is the tub what should I do.

When I turn on the water, then go to turn the faucet (wall type diverter with spring) for the shower, the water still comes out of the spout and just about half of the water comes out of the shower head. I have already replaced the diverter with a new one (much stronger spring as the old spring was...

Having trouble with the shower. More water coming out of faucets than the shower. We replaced the diverter but this did not help. Any other ideas. Thanks Jo D.