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    cccammm's Avatar
    cccammm Posts: 2, Reputation: 1
    New Member
    		  
    #1

    Jul 15, 2011, 11:15 AM
    Moen cold water stopped only on shower
    My Moen tub faucet/shower works fine out the tub spigot, but only hot is released when the shower head is used.
    massplumber2008's Avatar
    massplumber2008 Posts: 12,832, Reputation: 1212
    Senior Plumbing Expert
    		  
    #2

    Jul 16, 2011, 06:54 AM

    Hi Cccammm

    Sounds like the moen cartridge/spool assembly is clogged or broken.

    Here, if you call 1800BUYMOEN they will send you out a free replacement cartridge and you should be able to make the repair pretty easily.

    While you have the cartridge out, be sure to run water for a couple seconds to clear the valve of any sediment/debris that could have caused the clog.

    More questions? Just let us know, OK?

    Mark
    cccammm's Avatar
    cccammm Posts: 2, Reputation: 1
    New Member
    		  
    #3

    Jul 20, 2011, 07:39 AM
    Thanks Mark. I will give that a try. I'll let you know if it doesn't resolve the issue.
    Milo Dolezal's Avatar
    Milo Dolezal Posts: 7,192, Reputation: 523
    Plumbing Expert
    		  
    #4

    Jul 20, 2011, 07:50 AM

    Big advantage owning Moen faucet: Free replacement parts for life.
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