Ask Experts Questions for FREE Help !
Ask
    Todd Meifert's Avatar
    Todd Meifert Posts: 1, Reputation: 1
    New Member
     
    #1

    Jul 1, 2015, 06:35 AM
    I bought two glacier bay toilets and they are worthless. I sent the receipts to you
    I bought two toilets from Home Depot. They are worthless and don't flush clean. I sent the receipts to you and never got a response. I want to buy a toilet of better flushing power so there is no residue left behind. I spoke to a representative at your company and I received no response. I shop at Home Depot all the time and believe me when someone is looking at your product I SPEAK SO HIGHLY OF YOUR GREAT BUSINESS. I was wondering if I could ship the toilets back to you through UPS. Both toilets are in great shape. They're only four months old. Oh by the way should I scrub them first before I call the Better Business Bureau!
    joypulv's Avatar
    joypulv Posts: 21,593, Reputation: 2941
    current pert
     
    #2

    Jul 1, 2015, 06:42 AM
    Hi Todd, no one from Home Depot on the Ask Me Help Desk, sorry.
    NEVER ever send receipts to anyone anywhere, unless they are copies.
    I think you are stuck with your low-flush toilets. HD has a very generous 90 day return time. You missed the deadline.
    I bought a new toilet at HD and spent more for a variable flush. Those cheap ones are only good for pee.
    Contacting the BBB will be a waste of time.

    PS: I have tons of stuff I bought at HD that is over 90 days old. Live with it if it doesn't work right. Or sue Glacier Bay.
    hkstroud's Avatar
    hkstroud Posts: 11,929, Reputation: 899
    Home Improvement & Construction Expert
     
    #3

    Jul 1, 2015, 07:14 AM
    Hello Todd,

    Ask Me Help Desk (AMHD) is a message board. It is a place where people who have a problem can come and ask for advise from other people who might (or might not) have some knowledge about the subject. If you peruse the subject categories that can be about plumbing, electric, pets, health, movies, or even psychological problems. Believe me there a lot of nuts out there. The subject matter can be about just about anything. The most often ask question is probably "Could I be pregnant."

    We don't sell anything. The people who respond are usually just people that have some experience in the subject who want to assist other people. Lots of times its just old people (like me) who have made the same mistakes and have learned from them.

    So,
    Glacier Bay is a private Home Depot brand. Glacier Bay products are usually cheaper than competitive brands. Sometimes Glacier Bay products are a good buy, but quality is on the low end of the scale. Other times Glacier Bay products are just junk. Home Depot does warrant Glacier Bay products. Getting the contact information for warranty can at times be difficult.

    Usually Home Depot is pretty good about returns. I suggest that you return the toilets (with receipts) to your local Home Depot as defective or unsatisfactory. Toto is one of the better brands of toilets, but expensive. It is my understanding that American Standard now makes a good toilet but I don't know the model.

    Good luck.

    Joy,
    Glacier Bay warranty on plumbing products are usually lifetime.
    joypulv's Avatar
    joypulv Posts: 21,593, Reputation: 2941
    current pert
     
    #4

    Jul 1, 2015, 07:34 AM
    I think I might be pregnant. Thanks for the info on Glacier Bay.
    Milo Dolezal's Avatar
    Milo Dolezal Posts: 7,187, Reputation: 522
    Plumbing Expert
     
    #5

    Jul 3, 2015, 07:02 PM
    The higher the tank, better the flush. Today's toilets ( in the USA ) are 1.28 gal / per flush. That's not a lot of water. Our customers are very happy with Kohler Wellworth Lite toilets. Today, it is against the Law to sell and / or install toilet with higher flush rate.

    Also, there are "Power Flush" toilets that may work for you. They are more expensive and a bit noisy - but will do the job

    Hope that helps

    Milo

Not your question? Ask your question View similar questions

 

Question Tools Search this Question
Search this Question:

Advanced Search

Add your answer here.


Check out some similar questions!

I have bought 2 new toilets in last year. They all seem to plug up. Vent is clear [ 2 Answers ]

I have bought 2 new toilets in last year. A Toto and a power flush. They both plug up. The line is clear and the vent is clear. What next?

I just bought a Glacier Bay High Efficiency Water Dispenser [ 1 Answers ]

I can't seem to get any water to come out of the hot water side even after moving the child safety switch. I cleaned it like it says and when I press both sides water only comes out the cold side... HELP

I bought a Glacier bay laundry base cabinet last May. [ 1 Answers ]

The faucet leaks. Where can I get a new one and is it covered by warranty?

Glacier bay toilets [ 0 Answers ]

My dual flush toilet will not fill the tank after flushing. How can I fix this problem?

Glacier bay [ 1 Answers ]

Glacier bay tub faucet, don't have model # was bought about 6yrs. Ago home depot sells glacier bay products seems that they would sell the stem to fix the faucet with but no such luck. Thanks for your help


View more questions Search