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    schumi's Avatar
    schumi Posts: 6, Reputation: 1
    New Member
    		  
    #1

    Nov 24, 2009, 01:45 PM
    Re:Microsoft office 2003
    My friend got a PC with Microsoft Media Edition installed on it.I've tried couple of time to install Microsoft Office 2003,it reads the disc,but if its halfway installed it gives an error message with a error number and say that the installation process can not proceed due to an error,and it need to be cancelled.. :confused:

    What do I have to do to get this problem solved?
    :eek:

    And if I click on cancel it roll back the installation,and I take the disc out..

    I got a license key for it!! ;)
    seahwk83's Avatar
    seahwk83 Posts: 3,276, Reputation: 212
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    #2

    Nov 24, 2009, 05:56 PM

    What is the error #?
    schumi's Avatar
    schumi Posts: 6, Reputation: 1
    New Member
    		  
    #3

    Nov 25, 2009, 10:10 AM

    Seahawk83.. thanx for the reply here is the exact messages I get..

    1st message
    Error 2908.An internal error occurred ({A1FE0698-609D-400F-BF10-F52238-DD6475} ) Contact microsoft product support services (PSS) for assistance.For information about how to contact PSS,see D:\Files\PFiles\MSOffice\Office11\1033\PSS10R.chm. . I got this website : Microsoft Support and support.microsft.com/international.aspx

    If I click on ignore,it gives me another error message


    2nd message

    Error 1935.An error occured during the installation of assembly components {835AC3CE-E36B-4D65-B50F-2863A682ABEE - Hresult : 0x80131700


    Maybe there is something wrong with the system fileshere a possibility for that?

    Maybe it need a patch..

    Hope to hear from you soon..

    Kobus
    NeedKarma's Avatar
    NeedKarma Posts: 10,635, Reputation: 1706
    Uber Member
    		  
    #4

    Nov 25, 2009, 10:16 AM
    It seems to refer to missing .Net files. Make sure you have installed the Microsoft .Net Framework.
    schumi's Avatar
    schumi Posts: 6, Reputation: 1
    New Member
    		  
    #5

    Nov 25, 2009, 10:52 AM

    NeedKarma..

    I'm on Microsoft Support I've typed in the error numbers.Do I have to install the Microsoft .net framework 2.0?

    I got a few points that might resolve the problem.. will try it out in the morning.Im at work at the moment so I'll kick it 1st thing in the morning..

    Thanks for the reply!
    seahwk83's Avatar
    seahwk83 Posts: 3,276, Reputation: 212
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    #6

    Nov 25, 2009, 11:02 AM

    Make sure to go to Microsoft update, if you need any updates for .net, they will be offered in the updates

    Another thing I would suggest before reinstalling
    -Uninstall first

    After unisntalled, download and run
    Windows Installer Cleanup
    This should help
    Download windows installer cleanup, open app and go down list till you see Any MS Office Related Software and hightlight then click remove, this will remove any installer info left behind by programs removed from system.
    http://download.microsoft.com/downlo...bd/msicuu2.exe

    So,
    -Unisntall
    -use tool above
    -update or you can download the .net separately and install from your hard drive

    Then try to give install another try
    ScottGem's Avatar
    ScottGem Posts: 64,966, Reputation: 6056
    Computer Expert and Renaissance Man
    		  
    #7

    Nov 25, 2009, 11:13 AM

    Good advice so far. Also, is this an Upgrade version of 2003? It may be that it needs to find a previously installed version to upgrade.

    Also, I assume you have installed this on another machine, did you uninstall it first? Installing it in multiple places violates the EULA.
    NeedKarma's Avatar
    NeedKarma Posts: 10,635, Reputation: 1706
    Uber Member
    		  
    #8

    Nov 25, 2009, 12:17 PM
    Quote Originally Posted by schumi View Post
    NeedKarma..

    im on Microsoft Support i've typed in the error numbers.Do i have to install the microsoft .net framework 2.0?
    If you do a Windows Update it should show up on the list of updates.
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