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    EDarabcsek's Avatar
    EDarabcsek Posts: 2, Reputation: 1
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    #1

    Oct 24, 2009, 08:00 AM
    Windows service pack 3
    After installing service pack 3 my computer went into a endless cycle of restarting. I had to do a hard shut down and re-start in safe mode, then restore my computer to a previous date to get the computer to work. Thinking it was one time issue I tried it again with the same results. Is this a problem with the service pack or my computer. Also, my computer won't download anything now.
    twinkiedooter's Avatar
    twinkiedooter Posts: 12,172, Reputation: 1054
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    #2

    Oct 24, 2009, 08:50 AM

    Did you have the Service Pak 2 installed on your computer prior to adding the Service Pak 3? That might be your problem.
    Scleros's Avatar
    Scleros Posts: 2,165, Reputation: 262
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    #3

    Oct 24, 2009, 08:53 AM
    What brand and model of computer do you have?
    EDarabcsek's Avatar
    EDarabcsek Posts: 2, Reputation: 1
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    #4

    Oct 24, 2009, 11:59 AM
    It's an HP Pavilon. I usually don't pay much attention to the updates from Microsoft, I just download them. I only noticed this one because of the adverse effect it had on my computer. As far as service pack 2, I can't give a definite answer. I may have downloaded it with another update. It's probably obvious, but I'm not very computer savvy. Thanks for help
    twinkiedooter's Avatar
    twinkiedooter Posts: 12,172, Reputation: 1054
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    #5

    Oct 24, 2009, 03:06 PM

    You definitely would have noticed the Service Pak 2 as it was very large. I had to get a disc version of it because I had dial up and it would never finish downloading. Trust me, you would have noticed it,
    Scleros's Avatar
    Scleros Posts: 2,165, Reputation: 262
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    #6

    Oct 27, 2009, 04:47 PM
    Quote Originally Posted by EDarabcsek View Post
    It's an HP Pavilon.
    There is a known issue with HP's hard drive imaging, the Intel power management driver, and Windows XP Service Pack 3 on AMD based HP computers. If your computer model is AMD based, see Computer Restarts after Displaying Stop Error 0x0000007E (After Updating with Service Pack 3 for Windows XP).

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