To answer your questions:
Can they file a claim without any proof?
Yes. It is not the job of court staff to judge the merits of a claim when filed. To win, however, a plaintiff must be able to prove their case on a balance of probabilities. In the absence of evidence a defendant may argue that a plaintiff has not proven their case and may even go so far as to suggest that an adverse inference should be drawn from the lack of evidence (ie. No evidence was produced because no evidence ever existed).
Are we liable to pay them if they dont have police report?
A police report is not a requirement for proving a claim. Even if there was a police report all it would prove was that someone took the time to file a complaint. It is not, in and of itself, proof of the actual allegation. The best evidence for the event is eye-witness testimony. The best evidence for any alleged damages are photographs and a repair bill or estimate.
We agree with ballengerb1 that this appears to be an attempt to improperly extract money from you, however, it may not be necessary or appropriate to countersue them since most courts will automatically award a successful defendant costs against an unsuccessful plaintiff.
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