HIPAA law and intercom
Asked Apr 12, 2012, 03:49 PM
I work at a pharmacy. For the most part it is a closed pharmacy. We may have three patients per day come in to pick up medicine. The majority of medicine is delivered. We do have vendors and guests however.
When an employee is in a computer profile of a patient... a second employee cannot access that profile at the same time. Sometimes we need to gain immediate access to a patient profile should the physician have a question on the phone.. . Is it against HIPAA Law to make this type of announcement overhead on the intercom?.
Example... "If you are in the profile of Wendy Smith please exit now."
No personal information but the patient's name is given in the announcement.
Last edited by Wondergirl; Apr 12, 2012 at 04:17 PM.