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    tony1964's Avatar
    tony1964 Posts: 30, Reputation: 2
    Junior Member
    		  
    #1

    Jul 16, 2008, 09:40 AM
    Gettting error message after installing virus scan
    Hi guys, I have recently bought a Trend Micro AntiVirus plus Antispyware today, after installing the software, I click on the icon, this is the error message, unable to recognize the software configuration, restart your computer to restore the missing information, I have done everything so for like restart, unstalled and reistalled, my laptop is windows vista, it work on my desk top PC so for. The error message is on my laptop windows vista looking for for your reply.

    T
    Scleros's Avatar
    Scleros Posts: 2,165, Reputation: 262
    Hardware Expert
    		  
    #2

    Jul 17, 2008, 01:08 PM
    Suggest:
    • Ensuring you are installing using an administrator account.
    • Contacting Trend Micro tech support/reviewing their web site for known issues with Vista.
    tony1964's Avatar
    tony1964 Posts: 30, Reputation: 2
    Junior Member
    		  
    #3

    Jul 17, 2008, 04:49 PM
    Hi' Scleros thank you for your input, I have already contacted Trend Micro tech support they are looking into it, Thank you again
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