I need to now where I can find any kind of information on help desk such as where can I joun magazines and learn more about the help desk industry and how companies run their help desks??

I had an old desk given to me that needed the veneer repaired and was too damaged to refinish without a lot of time. I chose to patch and sand the missing veneered areas and paint it white. Although the entire surface has been sanded the stain is showing through the paint and looks pink! What can I...

Hi I have an interview this coming Friday for the position of Help Desk, just wondering what questions do you think will be asked by the interviewer.. Thanks

Instructions Compose an email for each of the following situations. A user emails the helpdesk requesting access to shared drive \\mnthyreportsclinic. This shared drive does not exist, however a shared drive \\monthlyreports does exist. Email the user requesting clarification.

Identify sources of technical support information that can serve as the essential information tool for ICT system support desk?