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    cayers6419's Avatar
    cayers6419 Posts: 3, Reputation: 1
    New Member
     
    #1

    Apr 23, 2008, 04:30 PM
    Error message: the specified mode could not be found.
    When I go to remove something out of my add and remove. Both these error messages come up.
    Each one is on something different I try to remove. How do I correct this, and stop it from happening so I can remove these things out of my add and remove.

    A) setup.exe encountered a problem and needs to close. We are sorry for the incovenience.

    B) the specified module could not be found.



    Please help me...
    Cassandra
    [email protected]
    Scleros's Avatar
    Scleros Posts: 2,165, Reputation: 262
    Hardware Expert
     
    #2

    Apr 23, 2008, 05:44 PM
    All of the pieces of the software's uninstaller are not present or damaged. You need to do a manual removal by:

    Eliminating entry from Add/Remove Programs list...
    1. Reading How to Manually Remove Programs from the Add or Remove Programs Tool.
    2. Removing the software's Add/Remove Programs entry as instructed in #1 at registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall and noting the key.

    And then actually removing the software...
    3. Search registry for key in #2 and deleting any related info. Caution: this is an excellent way to damage computer beyond repair if you don't know what you're doing or paying attention.
    4. Delete software's installation folder typically in C:\Program Files.
    5. Delete software's start menu entries typically in C:\Documents and Settings\All Users\Start Menu\Programs and/or other users depending on how software was installed.
    6. Delete software's other possible data folder typically in C:\Document and Settings\All Users\Application Data and/or other users dependind on how software was installed.
    7. Delete software's possible *.ini files typically in C:\, C:\Windows, or C:\Windows\System32, although they could be anywhere.

    Recommendations before starting:
    1. Do full backup.
    2. Set system restore point.

    Good luck.

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