Ask Experts Questions for FREE Help !
Ask
    bahamut's Avatar
    bahamut Posts: 64, Reputation: 6
    Junior Member
     
    #1

    Oct 15, 2009, 07:04 AM
    Audio doesn't work on my computer
    I don't know why but my computer tells me that there is a problem with my audio device.
    I don't have speakers just headphones, shouldn't the audio still work anyway? And how would I solve this problem?

    Help greatly appreciated :)
    YoungHyperLink's Avatar
    YoungHyperLink Posts: 152, Reputation: 13
    Junior Member
     
    #2

    Oct 15, 2009, 03:33 PM

    Hello bahamut,

    If you're getting an error message concerning your audio device, the problem most likely has nothing to do with your speakers/headphones, but with your soundcard. You may need to reinstall or roll back your soundcard drivers. If you decide to try reinstalling the drivers, check your soundcard brand and find the brand's page online; they should have all the drivers available there for free download.
    bahamut's Avatar
    bahamut Posts: 64, Reputation: 6
    Junior Member
     
    #3

    Oct 15, 2009, 11:09 PM

    Thanks for the reply younghyperlink

    How would I find out what sound card I have without tearing my computer apart? I have no information on what's in the computer
    seahwk83's Avatar
    seahwk83 Posts: 3,276, Reputation: 212
    Ultra Member
     
    #4

    Oct 16, 2009, 07:48 AM

    Any changes that either happened or that you perhaps made to your computer around the time that the problem started; particularly any Software or Hardware that you installed or setup.

    What OS?

    Check device mgr to see if any yellow marks present, if so, which ones?

    What model computer?

    Have you check to make sure nothing is muted?
    -double click on the speaker next to the clock
    Make sure nothing is muted and you have wave and volume slider bar up
    YoungHyperLink's Avatar
    YoungHyperLink Posts: 152, Reputation: 13
    Junior Member
     
    #5

    Oct 16, 2009, 11:21 AM

    Seahwk83, if he gets an error message concerning his "audio device," it's probably not muted, right? More likely a driver or hardware problem, I would think.

    Bahamut, like Seahwk says, you can check your Device Manager to see if there are any yellow "!" next to your sound devices. You can also find your soundcard brand on the Device Manager. To get to Device Manager, click on "Start," then right-click on "My Computer," then select "Properties," then choose the "Hardware" tab, and the first button on the top should say "Device Manager." Once you're in the Device Manager, look for "Video, audio, and game devices," and click the plus sign beside it. Your audio devices should show there, and if there are any recognised problems, you'll see the yellow mark; the brand name of your audio devices should be there, too. All this is based on Windows XP, so if you have some other OS you may find navigation a bit different.

    I'm sure Seahwk knows more about this kind of stuff than I do, but either way I'll keep an eye on this thread and see how it's going.

    Hope you can use your headphones soon! :)
    bahamut's Avatar
    bahamut Posts: 64, Reputation: 6
    Junior Member
     
    #6

    Oct 17, 2009, 02:01 PM

    Ok lol chcked the driver manager and there is no yellow ! So I have no idea what's going on lol

    Im running xp and it says my Legacy Audio drivers is that any help at all?

    Oh and the sound has not worked on this computer since I got it but it worked before that :)
    seahwk83's Avatar
    seahwk83 Posts: 3,276, Reputation: 212
    Ultra Member
     
    #7

    Oct 17, 2009, 02:10 PM

    Have you checked above info about the Master volume and make sure that wave and master volume are not muted?

    Make sure you have headphones in the audio out jack and not mic in or line in jacks
    Tells me that there is a problem with my audio device.
    What is exact message and when do you get this message?

    What type of sounds/music are you trying to use?

    What OS?

    Everything posted above
    bahamut's Avatar
    bahamut Posts: 64, Reputation: 6
    Junior Member
     
    #8

    Oct 18, 2009, 09:33 PM

    Windows Media Player cannot play the file because there is a problem with your sound device. There may not be a sound device installed on your computer, it may be in use by another program, or it may not be functioning properly.

    This is the error message I get, but I usually use itunes same deal there

    Mu OS is windows XP service pack 2 I have also looked for drivers and there is heaps of different drivers and I have know idea which one to get :)
    seahwk83's Avatar
    seahwk83 Posts: 3,276, Reputation: 212
    Ultra Member
     
    #9

    Oct 18, 2009, 09:47 PM

    Double click on the speaker next to the time
    -click on options then properties

    Next to Mixer Device use the dropdown box to see what other devices are listed there and change to another one other than the one that is there now and click OK.

    Now try to play again to see if sound comes back

    If not, try again and if there are other devices listed in that dropdown box, try another one and do same thing.

    Hopefully it is here where the problem is, just the wrong mixer device is chosen.

Not your question? Ask your question View similar questions

 

Question Tools Search this Question
Search this Question:

Advanced Search

Add your answer here.


Check out some similar questions!

Multimedia Audio controller doesn't wor (code 28) What compatible hardware for windows [ 1 Answers ]

Multimedia Audio controller doesn't wor (code 28) What compatible hardware for windows xp AMD sempron 2200 Service pack 2?

Windows media player only plays audio the movie doesn't play [ 3 Answers ]

I download movies to watch on windows media player and the picture doesn't show, only the sound or audio.

Moved computer to another room phone jack doesn't work [ 2 Answers ]

I have Quest DSL I moved my computer to another room and after hooking up computer pluggng in to phone jack int the new room I cannot access the internter. If I run it back to the other room the internet works. Does the phone line in the other room need something done to it to make the internet...

Computer doesn't stay on [ 4 Answers ]

My computer starts but after fiive seconds it makes a bzzzzt sound and then turns off Is there anyway to save it of at least get files off it Its been like this for a couple days My friends said it could be the video card out of place or the huge pile of dust in the rectangle box thing I...

My computer doesn't start [ 6 Answers ]

So I found 2 memory cards I had on my old computer and decided to instal them on my new computer I opend it and tried but seems they don't fit I removed the already instaled memory(im not even sure it's the memory) and then put it back again But now ehen ever I start the computer it does...


View more questions Search