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    janedoe910's Avatar
    janedoe910 Posts: 3, Reputation: 1
    New Member
    		  
    #1

    Oct 6, 2008, 07:59 AM
    There's no network information
    My wired connection is stating that it's connected but there is 0 packets sent and 0 packets received. When I try to use the ipconfig command there's no information coming up. It's totally blank. How can I get this back up and running again?
    Curlyben's Avatar
    Curlyben Posts: 18,514, Reputation: 1860
    BossMan
    		  
    #2

    Oct 6, 2008, 08:07 AM
    Silly question, is the cable securely connected at BOTH ends ?
    Try unplugging it, blowing in the hole and replugging it.
    Also try a different cable.

    Also check to make sure the router is powered on correctly.
    janedoe910's Avatar
    janedoe910 Posts: 3, Reputation: 1
    New Member
    		  
    #3

    Oct 6, 2008, 06:32 PM

    I have 4 pcs running fine and yes the network cable is secured. The actual error that I get from the IP Configuration Diagnostic is the following:

    'Unexpected error from iphlpapi: The pipe is being closed.'

    What does this mean and how do I fix it? Please help.
    chuckhole's Avatar
    chuckhole Posts: 850, Reputation: 45
    Senior Member
    		  
    #4

    Oct 13, 2008, 02:02 PM

    This is a DLL file that is the IP Helper API. It us used to report the information you were concerned about.

    Start up the computer that is having a problem in SAFE MODE with NO NETWORKING. Copy the C:\Windows\System32\IPHLPAPI.DLL file from one of your other computers running the same Operating System and Service Pack level and replace the one that is not working properly.
    janedoe910's Avatar
    janedoe910 Posts: 3, Reputation: 1
    New Member
    		  
    #5

    Oct 16, 2008, 02:31 PM

    Ok. I will try this out and will let you know what happens. Thx.
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