Hi, I would like your help in the below question:

Scenario
Mr Paul Rainer sits in his office at Avon Cosmetics, in Salford Quays. Mr Rainer is
Vice President of corporate MIS and his mind is moving to communications. His
Enthusiasm is infectious and all the executives in the company (world-wide) want to
Be using the latest technology. Avon uses networked P.C’s throughout the
Organisation.
While Avon is best known for the door to door beauty business, the company also
Includes a thriving health-care and direct-response divisions. Recent acquisitions
Include Giorgio Inc. and Parfums Stern.
The MIS department has been set up for two years and has a charter to better manage
The company’s corporation. The MIS team has interviewed executives from all around
The world to find out hat they need from communications. On the other hand
Employees from the bottom up have filed in questionnaires to identify their perceived
Requirements of the communication system.

So what do they need?
• The company has executives world-wide, the cost and time spent travelling is a
Constant drain on resources. An idea that has been identified is Video
Conferencing. They need you to explain the requirements and theories behind
Implementing this for the company. These are IT professionals, they want the in’s
And out’s not just a general introduction.

Task One
Produce a paper that fulfils the statements above.
• Marketing – are producing materials; posters, videos and audio tracks. They need
To send these in the most efficient way possible, UK base only to begin with.

Task Two
Explain and cost communication requirements for connecting Salford-Birmingham-
London for the marketing departments.
• General office staffs want to share files and have email.

Task Three
What is the minimum requirement for a communication system with this capability?

Task Four
Explain to the Directors of the company the trade off on all levels you have
Documented between ideal and acceptable performance. You also need to distinguish
Between users’ perceived and actual business needs, would you as an IT professional
Recommend the implementation of all the communication levels the employees say
They require.

Thank you,
Sree Devi

You have your work cut out for you. Your network infrastructure has to be able to handle the demands of Video Conferencing. Unlike normal WAN traffic that can be retransmitted if errors are found, Audio/Video Conferencing is live and can not be retransmitted. So the Quality of Service needs to be guaranteed by your provider. What is your WAN infrastructure like? Are you using MPLS with QoS guarantees? Do you expect basic Analog capabilities with the less 512kb/sec or digital HD quality at up to 1.5Mb/sec required bandwidth?

For security, file sharing, etc. do you have a global network and security infractructure such as Active Directory?

For the mobile users, are you going to be using VPN, IP Phones, mail delivered to smart phones (ie Good or Blackberry)?

For Video Conferencing, it is between Tandberg and Polycom and I prefer the Tandberg just a little more. The scheduling components integrate with Outlook so that meeting schedules can be centralized and are more visible. Cisco's solution is rebranded Tandberg equipment but they also have the IP telephony to integrate with it. Your networking infrastructure has to also accommodate this with the proper switches such as being able to provide power over ethernet.

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Thanks. I had a feeling that this person was trying to get someone to do their homework for them. I provided plenty of possible avenues for research but I will not perform the duties of "free consultant". Never ask someone to do something that you are not willing to first do yourself. You are cheating yourself if you do not perform the research required.

Comments on this post
sreedv disagrees: Thanks for your answer. Actually I need to explain how to implement the video conferencing in a company in details. Doesn't matter what we use, but an idea of how to implement is good enough.

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