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fernipern · Jan 6, 2008, 04:05 PM

I have tried for months to figure out what's wrong with my dell laptop. It started when I download a few games from ares p2p. This cause my computer to not be able to access the internet. I deleted the games and even reinstalled windows xp on it but it still continues to be unable to connect to the internet. It is connected to a d-link ethernet router which is only connected to my desktop and my xbox which I swap with my laptop. Help any suggestions...

twinkiedooter · Jan 6, 2008, 04:18 PM

Call your internet provider and pick their brains. They should be able to help you.

ScottGem · Jan 6, 2008, 05:03 PM

How did you reinstall Windows? Did you try using the Restore CD?

fernipern · Jan 7, 2008, 06:55 PM

Originally Posted by ScottGem

How did you reinstall Windows? Did you try using the Restore CD?

Yes. This is another reason why I want to know what is wrong with it even more because I paid 130$ for windows xp and reinstalled it and activated it and I still get the same prob but thanks for the suggestion

ScottGem · Jan 7, 2008, 08:19 PM

Did you do a clean reinstall?

KISS · Jan 7, 2008, 08:48 PM

Post the results of "ipconfig /all" from the cmd window while it's connected.

fernipern · Jan 10, 2008, 12:50 PM

Originally Posted by ScottGem

Did you do a clean reinstall?

I don't know what a clean reinstall is, but it sounds like erasing all of the computer data and reinstalling it. Im not sure how to do this. I just symply inserted the disk and chose reinstall windows xp and not repair or add any components.

fernipern · Jan 10, 2008, 12:55 PM

Originally Posted by KeepItSimpleStupid

Post the results of "ipconfig /all" from the cmd window while it's connected.

I tried you're method and the only prob I have seen is that it tells me that my autoconfiguration ip address is 169.254.9.203. Im not sure but I was told that 169 ips are bad but thank you for your suggestion and help further if you could.

KISS · Jan 10, 2008, 01:39 PM

The 169.254.. addresses occur whenWindows cannot find a DHCP server. These addresses occur randomly and will allow two machines to communicate with one another with just a ethernet to ethernet connection, no router. It could also occur if you don't have a link light.

There is a lot of info on IPCONFIG /ALL than just the IP address. Copying and pasting is possible, but it has too many steps. At a minimum it's left click on the top of the window bar, Left click- edit/mark. Left click edit/select all. Return

You may need edit/properties/ Quickedit checked on for it to work.

Then you can copy into a WIndows application.

Alternatively, I you can re-direct the output with a ">" sign a space and a file name. This will preserve spaces.

Something is amis with NAT and/or DHCP in the router or the connections.

Although your not wireless, not having the proper WEP key will generate the same error.

chuckhole · Jan 11, 2008, 11:23 AM

Since you stated that the problem is with a laptop, I would assume it has wireless? How are you connecting your laptop to the router? If it is a wired connection, DISABLE your network adapter for the wirless connection. If your connection is wireless, then disable the other adapter. Also, as a precaution, disable the Firewire adapter as well.

This sometimes happens when more than one network adapter in the computer is trying to obtain a network address. It attempts to set up two network connections to the same router. And even if your router did support Spanning Tree Protocol, your computer does not.