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    TechLadyLLP's Avatar
    TechLadyLLP Posts: 5, Reputation: 1
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    #1

    Oct 22, 2007, 08:30 PM
    DVD disk no longer plays on any player
    Last year I purchased a how-to gardening membership which came with 2 DVD's. When it arrived, I watched both DVD's and was pleased with them. They have both been kept in their hard shell cases and neither of them are scratched or contain any visible flaws. Recently I took them out to play them and refresh my memory. One or them will no longer play on any player I put it in. I have tried several computers and a DVD player connected to my TV. All of the players will play the one disk but the other one will not play in any drive. When I insert it into a PC and look at the contents of the disk it shows total blank space. If I try to play it, the computer software (such as WinDVD or other DVD player) says there is no disk in the drive. This is very strange. I am an A+ Certified PC tech with 15yrs experience but I have never seen this before. Anybody got any ideas?

    :confused: Thanks:confused:
    benn11's Avatar
    benn11 Posts: 1,036, Reputation: 43
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    #2

    Oct 23, 2007, 01:08 AM
    Wow, this can only be caused if the DVD was rewritable and someone deleted the data from the disc. This is also my first time to hear about such a problem.
    TechLadyLLP's Avatar
    TechLadyLLP Posts: 5, Reputation: 1
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    #3

    Oct 23, 2007, 11:51 AM
    Nope -- It's not a rewritable it is a RiDATA Printable 8x DVD -R Data.
    KISS's Avatar
    KISS Posts: 12,510, Reputation: 839
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    #4

    Oct 23, 2007, 05:46 PM
    One I'd clean the DVD. Some players only like certain media, so I'd check that. I'd ask the company to replace it. If it were visibly flawed, I'd find a CD restoring shop. Remember they play from the inside out.

    If labels were used on a non-labelable disk, this can cause failure at a later time. I learned that the hard way when mastering a picture CD.
    TechLadyLLP's Avatar
    TechLadyLLP Posts: 5, Reputation: 1
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    #5

    Oct 25, 2007, 03:06 PM
    The DVD was previously running on the same drives I am trying to play it on now as well as it's companion DVD does run on the drives. And as I stated in my original question, there is no visible damage - Scratches or otherwise - to the disk. I have contacted the seller and he wants to charge me $45 for a second copy. That part really really stinks.
    KISS's Avatar
    KISS Posts: 12,510, Reputation: 839
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    #6

    Oct 25, 2007, 04:05 PM
    You want to make it clear that you want to RETURN it for another copy. If he doesn't bite, get the BBB involved.
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