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    soniya66's Avatar
    soniya66 Posts: 2, Reputation: 1
    New Member
    		  
    #1

    Feb 20, 2009, 08:29 AM
    Interview for an IT Helpdesk Assistant
    Hi!

    I have an interview for an IT Helpdesk Assistant. Can anyone help me? What kind of questions do they usually ask or do I need to prepare anything specific?
    Please help.

    Thanks.
    Perito's Avatar
    Perito Posts: 3,139, Reputation: 150
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    #2

    Feb 20, 2009, 08:31 AM

    Just explain your experience; your knowledge of whatever software and hardware that they use, and

    Good luck!
    spitvenom's Avatar
    spitvenom Posts: 1,266, Reputation: 373
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    #3

    Feb 20, 2009, 08:36 AM

    I started in IT help desk and on one interview they asked me how I would handle a call with someone eating food while on the phone with me. They are really just going to see how your people skills are and your IT knowledge. GOOD LUCK!!
    kinggoals1's Avatar
    kinggoals1 Posts: 2, Reputation: 1
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    #4

    Jan 29, 2010, 01:03 AM
    Quote Originally Posted by Perito View Post
    Just explain your experience; your knowledge of whatever software and hardware that they use, and

    good luck!
    have an interview for an IT Helpdesk Assistant. Can anyone help me? What kind of questions do they usually ask or do I need to prepare anything specific?
    Please help.
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