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    carlynyimo's Avatar
    carlynyimo Posts: 2, Reputation: 1
    New Member
     
    #1

    Apr 30, 2010, 08:03 AM
    Interview questions for a waiter
    How do you handle customer complaints
    Curlyben's Avatar
    Curlyben Posts: 18,514, Reputation: 1860
    BossMan
     
    #2

    Apr 30, 2010, 08:17 AM
    Carefully and with respect.
    Emland's Avatar
    Emland Posts: 2,468, Reputation: 496
    Ultra Member
     
    #3

    Apr 30, 2010, 08:39 AM

    Depends on the situation and whether it needs the attention of the manager.

    Fr_Chuck: You forgot "roll eyes".
    Clough's Avatar
    Clough Posts: 26,677, Reputation: 1649
    Uber Member
     
    #4

    Apr 30, 2010, 01:25 PM
    Hi, carlynyimo!

    Are you asking the question because you've been asked to answer it, or because you'll be the one asking it, please?

    Thanks!
    carlynyimo's Avatar
    carlynyimo Posts: 2, Reputation: 1
    New Member
     
    #5

    May 18, 2010, 07:16 AM
    Quote Originally Posted by Clough View Post
    Hi, carlynyimo!

    Are you asking the question because you've been asked to answer it, or because you'll be the one asking it, please?

    Thanks!
    I have been asked ,so I don't know the answer. May be you have an idea
    I wish's Avatar
    I wish Posts: 5,296, Reputation: 2030
    Family & People Expert
     
    #6

    May 18, 2010, 07:29 AM

    I would say: "I would try to handle the complaint to the best of my abilities and experience. If I can't handle it, then I would refer the complaint to the manager."
    Devorameira's Avatar
    Devorameira Posts: 2,461, Reputation: 981
    Ultra Member
     
    #7

    May 26, 2010, 06:51 AM

    I think you just need to remember that in business "the customer is always right" attitude is what pays off, even though we know some customers aren't right at all.
    excon's Avatar
    excon Posts: 21,482, Reputation: 2992
    Uber Member
     
    #8

    May 26, 2010, 06:58 AM
    Quote Originally Posted by carlynyimo View Post
    How do you handle customer complaints
    Hello c:

    YOU don't handle them. The manager does.

    excon

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