I'm having problems on retrieving my Yahoo email password. I try entering my security question and it keeps coming up incorrect. What can I do to change my password and who do I talk to about it?

There is nothing you can do but start a new account and let everyone you know you have done this. Other then that, spend a lot of time entering, entering and entering all that information until you get your password back.

I find gmail (google mail) a lot more comprehensive and have never had any problem with it since I opened it up about 8 years ago.

Tick

I know this isn't what you want to hear... or were hoping to hear. But here goes...

Well hate to tell you so... but you really should have written it down and put it someplace safe.

I say that because you get what you pay for. That means with a free email service, don't count of ever getting to talk to a real person.

Hate to say it, but if you can't remember the answer, you won't be getting back in to that account.

No one should be writing a password down for anything. If your memory isn't that good, then what you want is not important enough. Use gmail, at least they have a function to receive your password.

Tick

Sorry but you write them down, I have most likely 100 online accounts, from this web site, to 6 bank accounts, to stores I buy on, and most all have different pass words, ( one should not use the same pass words for important material.

I keep them all in a journal and locked in a safe with a copy in my safe deposit box

If its just one or two... I agree you should remember them. Realisticly many of us these days may have ten or more... multiple usernames and none of them linked or tied together.

It eventually becomes inpossible to remember them all when security policies force them to be changed every 30 to 90 days. I do agree in principle... the problem is in practice it's a whole different thing.

But something like a free email account a lable inside your nightstand drawer would suffice. Or with the security question and answer with no further info.

Things like passwords to online bank accounts etc... obviously fall into a entirely different league.

My bank card only has one PIN, never changes, never write it down, not necessary and when you do finally you are opening yourself up to bank fraud.

I use only one password for everything, always have done.

Tick

Many cases you can't do that. True.. we aren't talking Yahoo.

But when you have imposed policies that require capitals, lower case... numbers AND special characters... and it won't let you reuse any passwaord twice and you have to pick a new one every thirty days... and you have several that have issued different usernames... and reset policies. Then you have a situation where I am describing. The worst being system generated passwords you CAN'T change.

If all I had to remember was one... I'd be a happier guy.

Problem is the most secure passwords are also the hardest to remember.

Don't think I'm missing the point you are making. Because I'm not. The same people that push the hardest for security are the same ones that make it so hard people HAVE to do what they shouldn't , and write them down.