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    jennhunt's Avatar
    jennhunt Posts: 2, Reputation: 1
    New Member
    		  
    #1

    Jan 18, 2010, 08:30 PM
    Wireless connection
    I just bought a lap top and amm trying to set up wireless internet.For some reason I have interent on my desktop and my daughter is picking up my internet on her lap top but I can't. I can get wired internet on my lap top but when I unplug it I have none. Can someone please help me?
    seahwk83's Avatar
    seahwk83 Posts: 3,276, Reputation: 212
    Ultra Member
    		  
    #2

    Jan 18, 2010, 08:46 PM

    What version of windows on your laptop? I would assume windows 7 as new.

    Try control panel and then network and sharing and click on left, Setup a new network or connection and see if your wireless can be seen and click connect

    If that one does not work, choos the next option below that,Connect to a network

    Hope that helps or gets you in right place
    jennhunt's Avatar
    jennhunt Posts: 2, Reputation: 1
    New Member
    		  
    #3

    Jan 18, 2010, 09:00 PM

    I tried that but it won't let me et up a new network and my wireless is not listed. When I clicked Wireless Configuration a box popped up saying Dell Wireless WLAN Card Utilty, the wireless network adapter could not be accessed. This application may have diminished functionality as a result. I am LOST!
    seahwk83's Avatar
    seahwk83 Posts: 3,276, Reputation: 212
    Ultra Member
    		  
    #4

    Jan 19, 2010, 11:52 AM

    Not sure myself

    As new, you should also try and contact Dell through online chat support
    Dell - Hardware Chat

    They should be able to get you in right direction whether a Dell issue or possibly the router or maybe both but that will help in narrowing it down.

    I know it's gets frustrating but it will work out.
    NeedKarma's Avatar
    NeedKarma Posts: 10,635, Reputation: 1706
    Uber Member
    		  
    #5

    Jan 19, 2010, 12:04 PM
    There is a little button that turns your wireless on and off, make sure it's activated. If you provide the model number I can tell you where it is.
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