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    foreverromantic's Avatar
    foreverromantic Posts: 177, Reputation: 1
    Junior Member
    		  
    #1

    Aug 14, 2016, 10:26 AM
    Windows 10 and epson printer
    I have a brand new Dell All in One Computer, not set up as wireless. I have an Epson Printer XP 400, which I used all the time with my Windows 7 Program, BUT NOW I HAVE WINDOWS 10.
    The printer works FINE currently, but I need to change the cartridges in the printer.
    Previously, it was done through the Windows 7 Program. (To Move The cartridges to the left so I could access them to replace them).
    I do not know how to do this through Windows 10.
    I have an Epson Scan Icon, which when I click on it I can see it says WINDOWS 7.
    Running the test it shows : INCOMPATIBILITY PROGRAM DETECTED.
    THE PRINTER RUNS FINE.
    How do I change the cartridges through the Windows 10 Program. Believe it or not I purchased a 3 yr. Maintenance Program and THEY DO NOT KNOW HOW TO DO THIS. Plus will NEVER EVER BUY ANOTHER DELL. HEWLETT PACKWARD I HAD IT FOR 7 1/2 YEARS WITH NO PROBLEM.
    Can anyone tell me how to do this?
    Thanks
    Curlyben's Avatar
    Curlyben Posts: 18,514, Reputation: 1860
    BossMan
    		  
    #2

    Aug 14, 2016, 11:30 AM
    Here's the instructions for changing the cartridge, pretty straightforward: https://files.support.epson.com/html...ges_xp400.html

    As for the incompatibility issue, simply install the latest Epson driver, available here: https://www.epson.com/cgi-bin/Store/...rm=OSF_W_10-64

    Job jobbed.
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