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- Ping default gateway (router) @ xxx.xxx.1.1 - verifies local computer's network stack, connection to router, and any local firewall/security software (to some extent).
- Ping ISP's DNS servers (64.233.217.x listed in your post) - verifies router, connection past your router into ISP's network, and connection to DNS server.
- Ping a domain name such as "www.google.com" - verifies DNS is working and resolving names.
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Connect to internet
My computer will not connect to the internet . I have a wireless linksys router
The computer with wireless adapter work and can go on the internet . But this Computer is connect to the router by ethernet cable and the light come on in the Socket where the cable is connected , I am looking for a test to see if the problem Is connection or software related . |
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The port lights only indicate physical link status. They do not indicate anything about the logical configuration of the network. Start by confirming your network adapter's configured IP addressing is correct for the wired network the router is configured for. More info available at Networking Diagnostics - Helpful Hints.
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Windows IP Configuration
Host Name.. . : your-4sxxl5rcfk Primary Dns Suffix.. . : Node Type.. . : Mixed IP Routing Enabled.. . : No WINS Proxy Enabled.. . : No DNS Suffix Search List.. . : wowway.com Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : wowway.com Description.. . : Realtek RTL8139 Family PCI Fast Ethernet NIC Physical Address.. . : 00-0C-6E-5A-05-B8 Dhcp Enabled.. . : Yes Autoconfiguration Enabled.. . : Yes IP Address.. . : xxx.xxx.1.101 Subnet Mask.. . : 255.255.255.0 Default Gateway.. . : xxx.xxx.1.1 DHCP Server.. . : xxx.xxx.1.1 DNS Servers.. . : 64.233.217.2 64.233.217.3 Lease Obtained.. . : Wednesday, June 10, 2009 5:40:57 PM Lease Expires.. . : Thursday, June 11, 2009 5:40:57 PM |
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Ok, the computer is getting address configuration from a DHCP server, most likely the router but could be another device if you have other devices in your setup. If other devices are present, confirm the addresses being served match the network the router is using. Otherwise, try the following to locate the source of problem:
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Was your router ever unplugged? Ours was and we had to go online and re-set it to match our IP address and for 5 minutes it gave us two links to link to wireless then it set back to the way it should have been.. I'm no computer nerd HEHE.. but I know enough to make it by |
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