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    vache1571's Avatar
    vache1571 Posts: 4, Reputation: 1
    New Member
    		  
    #1

    Mar 23, 2009, 04:48 PM
    Orange E-Mail
    I cannot send any messages (forwarded, compose & reply), the compose box closes up and I cannot enter it. It will also not allow me to enter an E-Mail address or an attachment.
    Perito's Avatar
    Perito Posts: 3,139, Reputation: 150
    Ultra Member
    		  
    #2

    Mar 23, 2009, 06:09 PM

    What mail client are you using (Outlook, Windows Live Mail, Outlook Express, Thunderbird, etc)?
    vache1571's Avatar
    vache1571 Posts: 4, Reputation: 1
    New Member
    		  
    #3

    Mar 24, 2009, 02:22 PM
    Not to sure, Iam using Orange e-mail on Mozilla Firefox if that helps. I am not to hot on computers, therefore not sure how you find out.
    Perito's Avatar
    Perito Posts: 3,139, Reputation: 150
    Ultra Member
    		  
    #4

    Mar 24, 2009, 03:48 PM
    So, if I understand you correctly, you open Firefox and then connect to "Orange". So, you're using "Web-based" e-mail (you have to access it through an Internet browser).

    Hmmm. I think it may be a problem with the browser.

    Try this.

    Download the most recent copy of Firefox from: Firefox web browser | Faster, more secure, & customizable and install that. See if that doesn't fix your problem.

    Also, go to Download CCleaner 2.17.853 - FileHippo.com and download a copy of CCleaner. Install that (don't install the Yahoo toolbar when you see that box pop up -- unless you really want it for some weird reason) and run the "Cleaner". If you still have problems with the Orange Mail, I'll tell you some other things to do to try to fix it.
    vache1571's Avatar
    vache1571 Posts: 4, Reputation: 1
    New Member
    		  
    #5

    Mar 25, 2009, 02:32 PM
    Thank you very much for your help, downloaded Firefox 3 and that has cleared the problem.

    Once again thanks for taking the time to reply and help me.
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